Two cracked tea eggs on a small coarse-clay plate, star anise, cassia and bay leaves beside a tea cup

THE STANDARD · Standards & Cold Chain

The standard is the steam's shelf life

Official designated recipes, central-kitchen production, our own refrigerated fleet, our own cold-chain warehouse, nationwide cold-chain delivery — from ingredient to serving, every step counts

Every piece, worthy of the one who waited for it


Shayang County hen farm estate — modern tiered laying houses
EGG SOURCE · Shayang County hen farm estate
EGG SOURCE · where the egg is raised

The egg has a source
the flavour has a road back

The first half of a tea egg's life is in the feed — Hubei Baiyou Ecological Agriculture sits inside the Shayang County hen farm estate in Jingmen: 300,000 hens on hand, 270,000+ quality eggs a day, antibiotic-free the whole cycle, zero drug residue in the eggs

  • The sourceOrigin

    Farming and sales run as one — raised and sold by the same hands, the source under control, traceable end to end. The egg stands first; only then does the tea speak.

  • The feedFeed

    Together with the patented mineral technology of Korea's SEM·BIO — natural calcium, magnesium and iron in the feed. Less of the barnyard note, a purer flavour, cholesterol better held in check.

  • Food safetySafety

    Salmonella suppressed, US FDA safety certification, third-party test reports kept on file — only what can be seen goes into the pot.

  • Locked freshnessFreshness

    Safe-to-eat-raw standard, refrigerated at 0—8℃, into the cold chain the moment they leave — from laying to pot, the temperature never breaks.

Note: egg-source information is provided by the supplier; a safe-to-eat-raw standard is not sterilisation — refrigerate and eat soon after opening; parameters follow the actual test reports and operations

THE MULAN STANDARD · the MULAN DIAN standard

From ingredient to serving
four lines written into the process

The standard is not written on a wall; it is written into the process of every batch — all four lines defined, nothing by feel, nothing by habit


  • Raw materialsIngredients

    Tea with a name; rice and flour in their own flavour — good ingredients are the first line of the standard.

  • The recipesRecipes

    Official designated recipes, developed and calibrated centrally — nothing by feel, nothing by habit.

  • The craftCraft

    Central-kitchen production: time, temperature and fire written into the process — every batch, the same.

  • The servingServing

    The same tea food, the same flavour — down to the set of five dipping dishes, one set everywhere, from the first store to every store.

Cold-chain transport, temperature controlled the whole way
COLD CHAIN · temperature controlled, end to end
COLD CHAIN · direct by cold chain

From central kitchen to table
one unbroken temperature line

Central-kitchen output, nationwide cold-chain delivery, temperature controlled end to end — out of the cold store, into the shop, into the fridge; the temperature never breaks. Every piece you hold is in the same state as when it left the kitchen.

MULAN TEA STORY's own cold-chain warehouse — four roller doors, each painted with the MULAN TEA STORY mark
THE COLD WAREHOUSE · our own cold-chain warehouse Before the roller door rises, the temperature is already inside, waiting
OWN FLEET · the fleet we own

Our own vans
carrying our own temperature

MULAN TEA STORY's own refrigerated vans, side panels painted with the Mulan galloping mark — from warehouse door to store door, every load rides in our own vans, driven by our own people

  • Refrigerated vansOwn Van

    Side panels painted with the Mulan galloping mark — the one van you recognise at a glance.

  • Temperature zonesTemperature

    Frozen at -18℃ and chilled at 0—4℃, loaded by zone — the temperature locks as the van is loaded.

  • Warehouse to storeDoor to Door

    Direct from our own cold-chain warehouse to the store — no transfer, no change of van, no break in temperature.

  • Records with the loadTracking

    From leaving the warehouse to signed delivery, temperature and time on file — the same standard for store and home.

Note: the refrigerated fleet and the cold-chain warehouse are MULAN TEA STORY's own assets; temperature zones and operating parameters follow actual operations and in-store cold-chain running

MULAN TEA STORY's own refrigerated van, side panel painted with the Mulan galloping mark
THE COLD VAN · our own refrigerated van
ONE TASTE · One taste, everywhere

From Hangzhou to the world
the same standard taste

The standard behind MULAN TEA STORY's stores and cold-chain supply — not a slogan; three locks


I

The central-kitchen standard

Official designated recipes, developed and calibrated centrally — nothing by feel, nothing by habit; every batch, the same recipe.

II

The cold chain, end to end

Our own fleet, our own cold-chain warehouse — one van all the way, no break in temperature; store and home arrive at the same standard.

III

The intelligent fire

Time, type and fire, all preset — the store depends on no master chef, the home on no cooking skill. The last piece of the standard.

THE MULAN COLD LINE · the in-store cold line

Five cabinet models
only one temperature

The MULAN TEA STORY in-store cold line: from back-of-house storage to front-of-house display — the model written into the purchase order, the temperature zone into the SOP


Model Type Dimensions W×D×H Range Power
MTS-F60Mulan · One Door Full-glass single door, upright 600 × 660 × 2030 mm 0 ~ -30℃ 433 W
MTS-F120Mulan · Two Doors Full-glass double door, upright 1200 × 660 × 2030 mm 0 ~ -30℃ 594 W
MTS-F180Mulan · Three Doors Full-glass triple door, upright 1800 × 660 × 2030 mm 0 ~ -30℃ 1070 W
MTS-FDMulan · Combo Zoned combo cabinet — glass display above, open grab below To be confirmed at the official release -25℃ —
MTS-FC100Mulan · Chest Chest type, top flip lid, inner 610 × 460 × 290 mm 1000 × 600 × 410 mm 5 ~ -15℃ 134 W

Naming: MTS = MULAN TEA STORY | F frozen · FD combo · FC chest | the number is the cabinet width in cm

Note: upright full-glass models are all air-cooled and frost-free · triple tempered-glass doors · self-closing doors; the zoned combo cabinet uses electric defogging · integrated thickened foam insulation; all dimensions, temperature zones and power ratings follow the nameplate and the official release

THE MULAN FREEZER · the MULAN DIAN® freezer

One cabinet, filled full
neat in one standard size

MULAN TEA STORY's own freezer — standard-sized bags, an even front, order the moment you open it


The MULAN DIAN® freezer: a full cabinet of standard-sized bags
THE MULAN FREEZER · one bag size, one tidy cabinet
  • Five-Colour Tea DumplingsDumplings

    Standard bag — five large dumplings to a serving, cold chain direct.

  • Sugar-Free Tea TangyuanTangyuan

    Standard bag, cold-chained — sweet without sugar.

  • Da Hong Pao Tea EggTea Egg

    Six to a bag, ready to eat on opening, kept by the cold chain.

  • Da Hong Pao Tea ZongziRice Dumpling

    Bagged and cold-chained — the filling rock-tea leaves with sweet corn, the glutinous rice steeped in tea liquor.

  • One standard sizeOne Size

    Standard-sized bags, one label, one front — store restocking reads at a glance, home freezers stay in order.


WHY STANDARD · why the standard exists

The standard is not a limit
it is what makes every piece worth trusting